Shipping & Delivery
Lovilds will make every effort to ensure that your order is delivered on time and not damaged during transportation. The following are our transportation and delivery policies:
Type of shipping
We will choose the most suitable transportation method based on your order and shipping address, including but not limited to express delivery, land transportation, shipping, etc. We will promptly notify you of the transportation method and information after the order is shipped, and provide tracking services.
Transportation time
We will process your order as soon as possible and notify you of the expected delivery time promptly after the order is shipped. The transportation time may be affected by factors such as weather and transportation, and we will do our best to ensure that your order is delivered in a timely manner.
Transportation costs
We will calculate the transportation cost based on factors such as the weight, volume, and transportation distance of the order, and inform you of the specific cost when the order is confirmed. If your order amount reaches a certain amount, we will provide free shipping services.
Delivery Method
We will deliver the product to your designated shipping address, and you can choose to deliver the product to your home, office, or other location. If you are not at the shipping address, we will place the product in the designated location or contact you to arrange a delivery time according to your requirements.
Special Instructions
The following situations may affect transportation and delivery services:
- Transportation delays or damages caused by factors such as weather, natural disasters, and transportation;
- Transportation delay or damage caused by incorrect or incomplete delivery address;
- Delay or damage in transportation caused by customer rejection of the product or inability to sign for it.
If you have any questions or opinions about our transportation and delivery policies, please feel free to contact our customer service team at any time: support@lovilds.com.